Alun

Rentrals

Travel-apps

Car rental has long been a cumbersome and exclusionary industry, locking out ordinary people due to rigid requirements and opaque practices. Rentrals directly tackles these issues, focusing on making car rentals accessible to a broader audience, particularly those who have been underserved by traditional rental companies. The company's mission is to democratize mobility, treating every customer with fairness and respect. What stands out about Rentrals is its commitment to transparency and customer-centric policies. The company guarantees zero hidden fees, ensuring the price quoted is the price paid, with no surprise charges at checkout. Additionally, Rentrals keeps deposits low, with an average of just €300, and in many cases, no deposit is required at all. This approach is a significant departure from the industry norm, where large upfront deposits often block access to car rentals for many. The company's inspection process is also noteworthy. Damage assessments are conducted face-to-face with the customer present, and rates are significantly lower than those of big chains. Furthermore, Rentrals includes full insurance coverage in its rentals, eliminating the gamble of hidden gaps in coverage that can leave renters financially exposed. Rentrals offers a range of practical features, including the ability to pick up in one city and drop off in another, and accepted payment methods vary by vehicle and rental company. The company requires only a small advance payment of 15-20% of the total rental cost to secure a booking, with the remaining balance settled directly at the pick-up point. Overall, Rentrals brings much-needed innovation to the car rental industry, prioritizing customer needs and making mobility more inclusive.